Terms of Service Last updated: 10 October 2026

1. About these Terms These Terms of Service ("Terms") govern your access to and use of the SeasonHop platform, including the website at seasonhop.com and all related services (collectively, the "Platform"). By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform. These Terms form a legally binding agreement between you and SeasonHop. If you use the Platform on behalf of a business or other organisation, you confirm that you have authority to bind that organisation to these Terms.

2. What SeasonHop is SeasonHop is an online platform that connects hospitality employers with seasonal workers. The Platform allows, among other things: Workers to create profiles, browse job opportunities, and communicate with employers Employers to create profiles and job listings, browse worker profiles, and communicate with workers SeasonHop is a technology platform only. SeasonHop is not an employment agency, recruiter, staffing agency, or employer, and is not a party to any employment contract, job offer, working arrangement, or accommodation arrangement made between users. Any employment relationship or agreement is solely between the employer and the worker.

3. Eligibility To use the Platform, you must: Be at least 18 years old Have legal capacity to enter into a binding agreement Be legally permitted to work or hire, as applicable Provide accurate and complete information If you do not meet these requirements, you must not use the Platform.

4. Accounts To access core Platform features, you must create an account. You agree to: Provide accurate, current, and complete information Keep your account credentials confidential Be responsible for all activity under your account Notify us promptly at [email protected] if you suspect unauthorised access SeasonHop currently supports worker and employer accounts. You must register under the account type that matches your actual intended use. Each person or organisation may maintain only one active account unless we explicitly allow otherwise. We may support multi-user employer access in the future. If that happens, additional rules may apply.

5. Worker-specific terms If you register as a worker, you agree that: Your profile information must be truthful and kept reasonably up to date Your qualifications, language skills, work history, and availability must not be misrepresented You are solely responsible for your right to work in any relevant country Photos you upload must genuinely represent you and must not be misleading You will not use another person's identity, images, or credentials You will keep all communication with employers inside the Platform and share personal documents only as permitted by section 9 Your worker profile may be visible to registered employers on the Platform.

6. Employer-specific terms If you register as an employer, you agree that: Your employer profile and job listings must be accurate, lawful, and up to date Any information about salary, accommodation, working conditions, schedule, role, and location must not be false or misleading Any photos of accommodation or property must genuinely reflect the accommodation or property offered You are solely responsible for compliance with applicable employment, tax, immigration, housing, health and safety, and other legal requirements You must not post discriminatory, fraudulent, exploitative, or unlawful listings You must register under your true business identity and keep your business details accurate (section 6A.9) You must keep all communication with workers inside the Platform and must not request money, bank statements, bank details or identity documents except as permitted by section 9 You must report every Hire of a worker you found through SeasonHop (section 6A.4) You remain solely responsible for your hiring decisions and employment practices.

6A. Protection of SeasonHop

6A.1 Why this section exists SeasonHop is free for workers. In the future it will be funded by fees that employers pay for workers they hire through the Platform, and those fees will also pay for the safety measures that protect workers and employers. This section protects that model. It applies to employers only. It creates no obligation of any kind for workers, and SeasonHop will never claim any fee, penalty or compensation from a worker.

6A.2 Definitions "Introduced Worker" means a worker whom an employer first got to know through the Platform, including by viewing the worker's profile, receiving the worker's application, or exchanging messages with the worker on the Platform. "First Contact Date" means the date on which an employer first viewed an Introduced Worker's profile, received that worker's application, or exchanged a message with that worker on the Platform, whichever is earliest. "Hire" means that an employer, or a business affiliated with it, concludes an employment contract or another agreement for paid work with a worker, for any role or season. "Fee Start Date" means the date from which fees apply under section 6A.3, as announced under that section.

6A.3 Fees (a) Free test phase. SeasonHop is currently in a test phase. During this phase, use of the Platform is free of charge for employers as well as for workers, and no fees are owed for any Hire. (b) Introduction of fees. SeasonHop may end the free test phase and introduce fees for employers. SeasonHop will publish a price list [link] and notify registered employers by email at least 30 days before the Fee Start Date. If you do not agree, you may close your account before the Fee Start Date at no cost. Fees will never apply retroactively. (c) Where fees are not offered. SeasonHop charges fees only in countries and in a form permitted by the law that applies to its services there. Where the law of a country requires a licence, permit or registration for job-placement services that SeasonHop does not hold, SeasonHop will not charge employers in that country a per-hire fee, and section 6A.4(b) does not apply to them. (d) Workers. SeasonHop never charges workers, and no employer or third party may charge workers any fee in connection with the Platform.

6A.4 Reporting hires and hires outside the Platform (a) You must tell SeasonHop about every Hire of an Introduced Worker within 14 days, through the Platform or by email to [email protected], stating the worker, the role and the start date. This obligation applies from 26 October 2026, including during the free test phase, so that SeasonHop can confirm that the worker was found through SeasonHop. Fees are owed only as set out in section 6A.3. (b) From the Fee Start Date, if you Hire an Introduced Worker whose First Contact Date is on or after the Fee Start Date, within 12 months after that First Contact Date, you owe SeasonHop the per-hire fee set out in the price list in force at the time of the Hire, whether the Hire was arranged on or off the Platform. (c) No fee is owed if you show that you had an independent, documented relationship with the worker before the First Contact Date, or that the worker applied to you through a channel unrelated to SeasonHop before that date. (d) This section does not restrict you from recruiting through any other channel, platform or agency, or from hiring any worker you did not get to know through SeasonHop.

6A.5 Concealed hires and misuse If you use the Platform to collect workers' data for purposes other than recruiting for your own business, knowingly fail to report or conceal a Hire of an Introduced Worker, or misrepresent whether or when a Hire took place, SeasonHop may, in addition to invoicing any fee owed under section 6A.4(b), suspend or terminate your account under section 14.

6A.6 Content and conduct of users SeasonHop stores and transmits content provided by users. SeasonHop is not liable for the content or conduct of users, including fraudulent conduct by persons posing as employers or workers, provided that SeasonHop acts expeditiously to remove or disable access to such content once it becomes aware of it. SeasonHop's safety checks are an additional protection, not a guarantee that every user is genuine, and they do not cover communication outside the Platform (section 9.3). Users remain responsible for their own due diligence (section 12).

6A.7 Indemnity by employers Employers indemnify SeasonHop against claims by third parties or authorities, and related reasonable costs including legal fees, arising from the employer's job listings, communications or hiring practices, or from its breach of these Terms or of employment, immigration, tax or data-protection law.

6A.8 Changes to this section SeasonHop will notify registered employers by email of any change to this section or to section 9 at least 15 days before it takes effect, or at least 30 days before for the introduction of fees under section 6A.3(b). This does not apply to changes needed immediately to protect users from fraud or another imminent danger, or to comply with the law; SeasonHop will inform employers of such changes without undue delay.

6A.9 Know your business (a) Employers must register under their true legal business name and provide accurate business details: the legal entity name, the registered address, the company register or trade-licence number or VAT number, the address of the workplace, and a contact person authorised to act for the business. Employers must keep these details up to date. (b) SeasonHop may at any time ask an employer to prove these details, for example with an extract from the company register, a trade licence or a VAT confirmation, and may check them against public registers and the employer's official website. (c) Until the details have been confirmed, SeasonHop may limit or hide the employer's profile and job listings. If an employer does not provide the requested proof within a reasonable time, or the details turn out to be false, SeasonHop may suspend or terminate the account under section 14. (d) An employer may not use the Platform on behalf of another business, or in the name of a business it does not represent.

6A.10 Limits Nothing in this section limits rights that cannot be limited under the mandatory law that applies to you, or SeasonHop's liability for intent or gross negligence.

7. Prohibited conduct You must not: Provide false or misleading information Impersonate another person or organisation Create fake listings or fake profiles Harass, threaten, abuse, or discriminate against other users Send spam or abusive messages Use the Platform for unlawful activity Facilitate illegal work or exploitative labour arrangements Upload malware or harmful code Attempt unauthorised access to the Platform or another account Scrape, harvest, or extract Platform data using automated means without permission Reverse engineer or interfere with the Platform Use the Platform for purposes unrelated to seasonal hospitality hiring Move or try to move communication outside the Platform in breach of section 9 Request money, bank statements, bank details, identity documents or other sensitive personal documents in breach of section 9.2 Collect or harvest other users' personal data, including CVs, for purposes other than recruiting for your own business Fail to report, conceal or misrepresent a Hire in breach of section 6A.4

8. User content You retain ownership of content you upload, including profile text, photos, job listings, and messages. By uploading content, you grant SeasonHop a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, and make available that content solely for the purpose of operating, securing, improving, and providing the Platform. You confirm that: You have the right to upload the content The content is accurate and not misleading The content does not infringe third-party rights The content does not violate law or these Terms We may remove or restrict content that we reasonably believe violates these Terms or is harmful to users or the Platform.

9. Communication only inside the Platform

9.1 All communication inside the Platform All communication between employers and workers about jobs, applications and recruitment must take place exclusively inside the Platform, using SeasonHop's messaging. This applies from the first contact until a Hire (as defined in section 6A.2) has been reported to SeasonHop under section 6A.4. After that, the employer and the worker may communicate directly to arrange and carry out the employment.

9.2 What is not allowed before a Hire is reported Before a Hire has been reported, users must not: (a) share or ask for Contact Details, meaning email addresses, phone numbers, messaging-app numbers, handles or links (for example WhatsApp, Telegram, Signal, Viber), social-media profiles, or links to external forms or file-sharing services, in order to move communication outside the Platform; (b) for employers: ask a worker to send a CV, documents or any other information outside the Platform; (c) for employers: request any money, bank statements, bank details, passport or identity-document copies, or other sensitive personal documents. Documents the employer genuinely needs for the employment contract, social-insurance registration, wages or a work-permit application may be requested only once the worker has accepted a specific job offer, and until a Hire has been reported only through the Platform.

Employers on SeasonHop will never ask you to contact them outside the Platform, to pay any money, or to send a bank statement, bank details or identity documents before you have accepted a job offer. If someone does, do not send anything and report it to us at [email protected].

9.3 No safety guarantee outside the Platform SeasonHop's safety measures, including automated checks, reports and account reviews, apply only to communication inside the Platform. If you communicate, share information or documents, or make payments outside the Platform, you do so at your own risk. SeasonHop cannot verify, monitor or protect such communication and is not responsible for any loss or damage arising from it, including fraud by persons posing as employers or workers.

9.4 Automated checks and review of messages To enforce this section and protect users from fraud, SeasonHop automatically checks chat messages when they are sent, registrations and employer profiles when they are saved, and job offers submitted through the quick job offer form. The check compares the content with an internal list of email addresses, domains and phone numbers linked to accounts removed for fraud or serious breaches of these Terms. It does not interpret the meaning of your messages, it is not used for advertising or profiling, and no person reads your messages as part of it. If a check is triggered, the message, registration, profile change or job offer is not completed. If you believe this happened by mistake, contact [email protected] and a person will review it. SeasonHop may also access and review messages where reasonably necessary to investigate a report or a suspected breach of these Terms, to prevent harm, to ensure platform safety, or to comply with legal obligations.

9.5 Consequences A breach of this section may lead to non-delivery or removal of a message, a temporary limit on messaging, or, for serious or repeated breaches (in particular requests for money or documents, impersonation or harvesting of personal data), immediate suspension or termination of the account under section 14. Workers are never charged any fee or penalty for breaching this section.

10. Intellectual property The Platform, including its software, design, branding, logos, text, and original content created by SeasonHop, is owned by or licensed to SeasonHop and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from the Platform except as permitted by law or with prior written permission.

11. Privacy Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.

12. Disclaimers The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we do not guarantee that: The Platform will always be available, uninterrupted, or error-free Any listing, profile, or user-provided information is accurate or complete Any job opportunity, hiring process, or working arrangement will proceed as expected Any employer or worker will meet the expectations of another user Users are responsible for conducting their own due diligence before entering into any employment or accommodation arrangement. SeasonHop's safety measures do not extend to communication, information, documents or payments exchanged outside the Platform (section 9.3).

13. Limitation of liability To the fullest extent permitted by law, SeasonHop shall not be liable for: The acts, omissions, statements, or conduct of users Any employment, hiring, accommodation, or contractual dispute between users Any loss of income, opportunity, goodwill, data, or business arising from Platform use Any indirect, incidental, consequential, special, or punitive damages Our total aggregate liability for claims arising out of or relating to the Platform or these Terms shall not exceed 100€. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud or for death or personal injury caused by negligence where such exclusion is not permitted.

14. Suspension and termination You may stop using the Platform at any time. We may suspend, restrict, or terminate access to the Platform or your account if we reasonably believe that you: Violated these Terms Provided false or misleading information Engaged in harmful, abusive, fraudulent, or unlawful conduct Created risk or liability for users or the Platform Breached section 9, including by requesting money or documents or moving communication outside the Platform Did not provide, or falsified, the business details required by section 6A.9 We may also remove content, hide listings or restrict an account while we investigate a suspected fraud or a risk to the safety of users. When we remove content or suspend, restrict or terminate an account, we will tell you the reasons and how you can contest the decision, unless the law prohibits this or doing so would put users at risk. You can contest any such decision by writing to [email protected]. After termination for fraud or serious breach, the email addresses, domains and phone numbers used by the account may be kept on our internal blocklist (section 9.4). Termination of access does not affect rights or obligations accrued before termination.

15. Complaints and user disputes SeasonHop is not responsible for resolving disputes between workers and employers relating to employment, pay, accommodation, or working conditions. If you believe another user has violated these Terms, contact us at [email protected]. If a dispute concerns employment law or working conditions, you should seek independent legal advice or contact the relevant competent authority.

16. Changes to these Terms We may update these Terms from time to time. If we make material changes, we will provide reasonable notice by posting an updated version on the Platform or by other appropriate means. Your continued use of the Platform after the effective date of updated Terms means you accept the updated Terms. For employers, the notice periods in section 6A.8 apply.

17. Governing law, jurisdiction and operator details These Terms are governed by the laws of Slovenia. Any dispute arising out of or in connection with these Terms or the Platform shall be subject to the competent courts of Slovenia, unless mandatory consumer protection law provides otherwise. If you are a consumer, you also retain any mandatory rights available to you under the law of your country of residence. The Platform is operated by: Matic Strancar Lozice 12 5272 Podnanos Slovenia [email protected]

18. Severability If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

19. Entire agreement These Terms and the Privacy Policy constitute the entire agreement between you and SeasonHop regarding your use of the Platform.

20. Contact For questions about these Terms, contact us at: Email: [email protected]